Support
Get help with Tully, report a problem, or send feedback.
Documentation
For a full guide to how Tully works, see the documentation.
Contact
I read every message and reply personally, usually within a few days.
What to include
Tully is built and maintained by one person, so a few details up front make it much faster to help:
- What you were trying to do, and what happened instead
- Your iPhone model and iOS version (Settings → General → About)
- Whether you're syncing with iCloud across multiple devices
- A screenshot, if it's a visual issue
Common questions
Does Tully work offline?
Yes. Tully works fully without an internet connection. iCloud sync between your devices requires connectivity, but all core features work locally.
Where is my data stored?
On your device, and in your own private iCloud account if you have sync turned on. See the Privacy Policy for details.
How do I restore a purchase on a new device?
Open Tully's Settings → Tully Pro → Restore Purchases. This uses your Apple ID and doesn't require creating an account.
I found a bug - what's the fastest way to get it fixed?
Email the address above with the details listed under "What to include." Bug reports with clear reproduction steps get fixed fastest.
Feature requests
Tully is actively developed. If there's something you'd like to see, please send me an email - I'd be very happy to receive genuine, specific suggestions from real users.